FAFQs - Frequently Asked Fairy Questions

As soon as you lose your tooth, your Forever Tooth Fairy just can't wait to collect it so, they are ready to go in a pop, fizz, whizz minute. The problem is that they rely on their shooting stars to whisk them to you. Sometimes, in the vast, starry sky, there are playful cosmic shenanigans that send our shooting stars on unexpected detours.

So, if your Forever Tooth Fairy doesn't make it to you that very night, rest assured, they absolutely will.  

 Also, if you’re not at home, sometimes their location radar glitches. If that’s the case, don’t fret; they'll collect your tooth when you return home. 

You lose your 20 sparkling baby teeth from about the age of 5 to 12, so that means you grant your Forever Tooth Fairy 20 magical superpowers in total.

How marvellific is that?

Track all the teeth you lose and the magic you bestow using the Magic Tooth Tracker on the back page of the storybook.

Some do, and some don’t.  Many are still mastering the art of writing, much like you probably are. So, for now, they can't create magic mail notes, but they can’t wait till they can. And then, the other problem is that sometimes they are in such a rush to get to your home that they just run out of time to craft letters. Nevertheless, please know that whether they leave a note or not, your Forever Tooth Fairy is always sending you magical wishes, love and gratitude.

This is where the adult humans are, in fact, right! I know, I know, but yes, the shinier the teeth, the more magic your Forever Tooth Fairy can extract from them. This is because they aren’t covered in that pesky plaque that can build up if you don’t brush your teeth for 2 minutes a day, morning & night. But don’t worry, we're here to help. At the back of the book, you’ll find a little song the Forever Tooth Fairies have written for you. You can sing it quietly in your head or even ask an adult to join in. By the time the song finishes, your 2 minutes will be up, and your teeth will be gleaming. 

Our pre-orders are expected to ship from the 28th of August. Shipping times will be 2-3 working days from that date for Irish deliveries. UK deliveries will be 5 working days. International orders will be 10 working days. We will work to expedite all orders as soon as possible. If your order is required for a special occasion or birthday please drop us a mail with your order number and required delivery date and we will do our very best to accommodate you. magicmail@myforevertoothfairy.com We currently do not anticipate any shipping delays, however logistics timelines are unfortunately not guaranteed. If, for any reason, there is a shipping delay we will let you know straightaway. Thank you.

First of all, we are very sorry if the item you are looking for is out of stock. We try our very best to keep stock levels adequate but there are times when demand is high and we sell out. Please subscribe for updates and as soon as we have an available stock date we will let you know. Please add our email to your safe senders list to ensure you receive these updates (magicmail@myforevertoothfairy.com). Please also make sure to follow us on Instagram, Facebook & TikTok.

We currently ship to Ireland and the UK. Whilst we can ship to additional locations please note that there may be a customs charge on delivery.

Yes, absolutely. We will send you an email when the relevant tracking link when you place your order. Irish and Northern Irish deliveries will be facilitated via Fastway couriers. UK deliveries will be via Royal Mail.

The quickest way to get in contact with us is via email at magicmail@myforevertoothfairy.com or DM us on our social media platforms.

If you are not satisfied we’ll be happy to offer you a refund or exchange on products that are returned in their original condition within 30 days of receipt. Please note that returns have a processing time of up to 14 business days from receipt at our returns facility. This may be longer at peak times. All items must be confirmed as received back in a fully unused and re-saleable condition before we can process your return. To arrange a return please visit our returns page.

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Once your order is placed, we are unable to make any changes, including address changes, item changes, or cancellation requests. If there is a problem with your order please contact our Magic Care team here. Don't forget to include your order number.

For orders over €65 delivery is free. For orders to the island of Ireland the courier fee is €5.95, for the UK £5.95. This is a standard shipping rate with delivery expected in 3-5 working days. To see further delivery information visit our Shipping & Delivery page.

Please check your spam/junk folder as our email may have ended up there. Then, there is a discount code in the email which you just copy and paste into the checkout! Please also add our email to your safe senders list to avoid this happening again.